Returns & Exchanges

At Natalino, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return any unworn and unwashed items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Ensure items are in their original condition with all tags attached, and place them securely in the original shipping box or similar durable packaging.

• 3.
  Affix the Label

  Print the prepaid shipping label provided through our portal and attach it to the outside of your package, covering any previous shipping marks.

• 4.
  Drop Off and Track

  Hand your package to the designated courier service and keep your tracking receipt; we will notify you once your refund has been processed.